Azas Keterbukaan Bagi Pelayanan Internet Berbayar di Lingkungan Kota dan Kabupaten Bogor Terhadap Provider
DOI:
https://doi.org/10.30997/jill.v17i1.10052Keywords:
Openness Principle, Provider, ServiceAbstract
This research is an empirical legal research. Empirical legal research, namely legal research conducted by collecting data from primary data or data obtained directly from research subjects, which is carried out either through observation or direct interviews. Based on the research results, it is known that the form of responsibility given by the Provider (ISP) for internet network quality disturbances experienced by customers (consumers) varies. The legal protection given to consumers due to disruption to the quality of the internet network according to Law Number 8 of 1999 concerning Consumer Protection is that consumers have the right to claim compensation from the ISP, unless the ISP can prove that the loss was not caused by their mistakes and/or negligence Completion of compensation losses can be implemented through court proceedings or out of court, such as through conciliation, mediation, or arbitration as well as through an institution tasked with resolving disputes between consumers and business actors, namely the Consumer Dispute Settlement Agency (BPSK).
Downloads
References
Adi Isbandi Rukmito, Ilmu Kesejahteraan Sosial dan Pekerjaan Sosial, FISIP UI Press, Jakarta, 2005
Ahmadi Miru dan Sutarman Yodo, Hukum Perlindungan Konsumen, PT. Raja Grafindo Persada, Jakarta, 2011
Edmon Makarim, Tanggung Jawab Hukum Penyelenggara Sistem Elektronik, Raja Grafindo Persada, Jakarta, 2010
Edy Budiman, Analisis Spasial Data Jaringan Internet Service Provider Di Kecamatan Sungai Pinang Kota Samarinda Berbasis Mobile, Jurnal Ilmiah ILKOM Volume 8 Nomor 1, April 2016
Endeh Suhartini, Analisis Kepastian Hukum Alat Bukti Pada Perjanjian Elektronik Berdasarkan Undang-Undang Nomor 11 Tahun 2008 Tentang Informasi dan Transaksi Elektronik, Jurnal Hukum De'rechtsstaat. Volume 2 No. 1, Maret 2016
Endeh Suhartini, Legal Political Perspective Wage System to Realize Social Justice, Journal of Morality and Legal Culture (JMLC) 1 (2), 2020
Hadi Setia Tunggal, Undang-Undang Perlindungan Konsumen Beserta Peraturan Pelaksanaannya, Havarindo, Jakarta, 2007
Herlin Setiani dan Muhammad Taufiq, Perlindungan Konsumen Atas Barang Yang Tidak Sesuai Dengan Perjanjian Dalam Perdagangan Elektronik Dikaitkan Dengan Undang-Undang Informasi dan Transaksi Elektronik, Jurnal Living Law Volume 10 Nomor 2, Oktober 2018
Kasianto Kasemin, Agresi Perkembangan Teknologi Informasi, Cetakan Pertama, Kencana Prenada Media Group, Jakarta, 2015
M. Taufich Hidayat, Martin Roestamy, dan Endeh Suhartini, Pengembangan Model Fidusia Terhadap Penitipan Barang Dari Persero Pegadaian Kepada Debitur, Jurnal Living Law, Volume 11 Nomor 2, Oktober 2019
M. Taufik Hidayat, Martin Roestamy, dan Endeh Suhartini, Pengembangan Model Fidusia Terhadap Penitipan Barang Dari Persero Pegadaian Kepada Debitur, Jurnal Living Law Volume 11 Nomor 2, Oktober 2019
Martin Roestamy, Paradigma Hak Kebendaan Kepemilikan Sarusun Yang Dibangun Pada Lahan Hak Guna Bangunan, Jurnal Hukum De'rechtsstaat, Volume 2 No. 1, Maret 2016
Moh. Mahfud MD, Membangun Politik Hukum, Menegakkan Konstitusi, PT. Raja Grafindo Persada, Jakarta, 2011
Muhammad Idris, Telkomsel dan Indihome Gangguan, Hampir Merata di Seluruh Indonesia, https://money.kompas.com/read/2021/09/20/054558026/telkomsel-dan-indihome-gangguan -hampir-merata-di-seluruh-in donesia?page=all diakses pada tanggal 12 Maret 2023 Pukul 21.55 WIB
Nurwati, Perlindungan Kreditur Dalam Eksekusi Jaminan Fidusia Pada Kredit Kedaraan Bermotor, Jurnal Hukum De'rechtsstaat, Tanpa Tahun
Patrik Purwahid dan Kashadi, Hukum Jaminan, Undip Press, Semarang, 2008
Philipus M. Hadjon, Perlindungan Hukum Bagi Rakyat Indonesia, Bina Ilmu, Surabaya, 2007
Riyeke Ustadiyanto, Framework E-Commmerce, Andi, Yogyakarta, 2001
Ruth Emyana, Deskripsi Kualitas Layanan Jasa Akses Internet di Indonesia dari Sudut Pandang Penyelenggara Description of Internet Quality of Services (QoS) in Indonesia From the Providers’ Point of View, Jurnal Buletin Pos dan Telekomunikasi, Vol. 11, No.2 Juni 2013
Samodra Wibawa, Pembangunan berkelanjutan; Konsep dan Kasus, Cetakan Ke-3, PT. Tiara Wacana Yogya, Yogyakarta, 2005
Sandy Septiyan, SPV Operasional Icon Net, Wawancara pada tanggal 2 Juli 2023 pukul 10.15 WIB
Satjipto Rahardjo, Ilmu Hukum, PT. Citra Aditya Bakti, Bandung, 2000
Sutomo dan Edy Santoso, Peran Bapepam Sebagai Lembaga Pengawas Pasar Modal Atas Pelanggaran Administrasi Kegiatan Short Selling, Jurnal Living Law Volume 7 Nomor 2, Oktober 2015
Theo Huijbers, Filsafat Hukum Dalam Lintasan Sejarah, Kansius, Yogyakarta, 2011
Theresia A, dkk, Pembangunan Berbasis Masyarakat, Penerbit Alfabeta, Bandung, 2014
Yose Priyono dan Martin Roestamy, Perlindungan Konsumen Dalam Klaim Asuransi Barang Pada Pembiayaan Kendaraan Bermotor Dikaitkan Dengan Perjanjian Model Baku, Jurnal Living Law, Volume 7 Nomor 2, Oktober 2015
Yulita Heriyanti dan Martin Roestamy, Analisis Yuridis Kontrak Pengadaan Barang Simulator Surat Izin Mengemudi Polri, Jurnal Living Law Volume 10 Nomor 1, Januari 2018
Zulham, Hukum Perlindungan Konsumen, Kharisma Putra Utama, Jakarta, 2013
Downloads
Published
Issue
Section
License
Copyright (c) 2025 JURNAL ILMIAH LIVING LAW
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with Jurnal Ilmiah Living Law agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in Jurnal Ilmiah Living Law.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in Jurnal Ilmiah Living Law.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work
