Idris, Muhammad, and Rully Trihantana. “ANALISIS MUTU LAYANAN ELECTRONIC DELIVERY CHANNEL TERHADAP KEPUASAN NASABAH (STUDI PADA BNI SYARIAH)”. NISBAH: Jurnal Perbankan Syariah 2, no. 1 (June 1, 2016): 160–166. Accessed June 8, 2026. http://103.127.96.46/index.php/JN/article/view/237.