IDRIS, Muhammad; TRIHANTANA, Rully. ANALISIS MUTU LAYANAN ELECTRONIC DELIVERY CHANNEL TERHADAP KEPUASAN NASABAH (STUDI PADA BNI SYARIAH). NISBAH: Jurnal Perbankan Syariah, [S. l.], v. 2, n. 1, p. 160–166, 2016. DOI: 10.30997/jn.v2i1.237. Disponível em: http://103.127.96.46/index.php/JN/article/view/237. Acesso em: 8 jun. 2026.